Reply to HP and turns around and does same thing!

I have now just about had it with being disconnected and will be joining NETFLIX SOON. This is email from you!<br> Why do you guys mess up. and then charge me and act as if I am complaining for nothing?! The call centre says I have no credit and you still charging me recon of the credit I have .. now what ? I must be charged today 4 August 2015 and the Call centre lady Molly confirmed you disconnect me every 2nd day and she will tell her supervisor.....<br> CASE NUMBER: ***<br> Thank you for your Hello Peter query.<br> As per our telephonic discussion, your DStv Compact service is active. <br> We have also adjusted your DStv account, credited the three days you had no DStv service and reversed the reconnection fees that were charged. <br> Currently, your DStv account has a credit balance of R134.80.<br> Please accept our sincerest apology for the inconvenience caused in this regard. <br> Thank you for taking the time to contact us.<br> Best wishes<br> Dinah Moemedi <br> The Multichoice Enquiries team<br>