MD
Marcelle D

1 reviews | Active since Jun 2016

15 Jun 2016, 17:02

Repeating shows

<p>DSTV should stop cheating its viewers by replaying programs. They are good at sport and only sport hence why I think a lot of people are still loyal. I am sure Netflix is looking to take them on in that domain. The minute they do I think a lot of people will swop to Netflix because you DON't Get value for your money with DSTV. Come on Netflix.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Jun 2016, 16:18
Official

Dear Marcelle Desfontaines

We understand that you find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed. Or to record on their PVRs a show they might have missed.

Different channels have different levels of repeats. Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.

Some channels also have programming block of six or eight hours. This means that the same block of programmes will repeat either four (for six hour blocks) or three (for eight hour blocks) times during the course of a day.

There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.

Having said that, there is a lot of new content available on a weekly basis. We highly recommend to use the various tools we've made available find out what is on. Further we have escalated your enquiry to High management for consideration.

Thank you for taking your time to contact us.

Regards

Elna

Best regards,