RS
Ros S
1 reviews | Active since Mar 2009
04 Nov 2015, 13:08
Repeated Suspension of service
Ref No. ***.<br> My service has been suspended again. On 13th October 2015 I went to customer service in Randburg to sort out my account in person, but it obviously has not been rectified by Shelley Mhlongo as promised. I have had this problem for more than 2 months and have repeated suspensions of service in spite of the fact that I pay my account on time every month. i am extremely dissatisfied with this poor service and inconvenience. Is there somebody responsible enough who can assist?
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DStv (MultiChoice)'s replyOfficial
04 Nov 2015, 13:35Hello Ros1,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Nov 2015, 13:35
Official
Hello Ros1,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team