Repeated issues with DStv WiFi connector

<p>Firstly, I must say that my overall past experience with DStv has been quite good but lately I have been experiencing numerous issues with the Dstv WiFi connector and DStv Now app. It seems that this issue occurs especially in the evenings when average usage is probably the highest. When I try to "watch" or "download" from Catch Up using the WiFi connector the 30 seconds starts to countdown but I then receive an error. I have done extensive troubleshooting by resetting the modem, WiFi connector, PVR etc and if I use the Connectivity Checker under tools all seems fine. Nothing seems to work, also if I go into the DStv Now app (or online) I get a DRM error and can't use this service. Another issue is when I try to set a recording via the DStv Now app it gives me an error and redirects me to the connectivity site. Is this an error from your server? Can I do anything to fix this? My smartcard number is: ********** 416, S/N: A ********** 30. I will be very grateful if you could assist me with these abovementioned issues.</p>