BB
Bernard B
1 reviews | Active since Aug 2018
16 Aug 2018, 10:04
REPEAT REPEAT REPEAT
Really fedup with their old programmes ...have a premium account but just same old repeat repeat repeat even SHOWMAX BORING AND OLD am definitely going to ditch them and enlist with Netflix
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Aug 2018, 08:10Dear Bernard Bester
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Aug 2018, 08:10
Official
Dear Bernard Bester
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Aug 2018, 11:29Good day Bernard
Thank you for sending us your query.
I understand that you find repeats frustrating.
You’ve told us you want more new shows and new movies. We’ve heard you and we’re busy doing something about it. While we won't do away with repeats entirely, our plan is to cut down where we can and bring you more fresh content. We’re also going to help you find more shows you might like, but never knew existed.
Please understand that different channels have different levels of repeats – a kids channel will repeat far more shows than a channel like M-Net. Different channels also cater for our customers on the different DStv packages – DStv Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
We want to help you find new series, new movies and new documentaries and lifestyle shows that you will enjoy watching. We’ll also add a way for you to tell whether a show is new, and whether there are new episodes of your favourite show.
You can go to channel 100 to see a highlights reel, subscribe to our weekly DStv email newsletter, or follow us on Facebook and Twitter to get daily highlights. Keep an eye on our newsletters and social media pages in 2018 for more news about the great entertainment we have in store for you.
Having said that, I truly appreciate you sharing your concern with us. This is one of the best ways to help us improve our products and service.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply17 Aug 2018, 11:29
Official
Good day Bernard
Thank you for sending us your query.
I understand that you find repeats frustrating.
You’ve told us you want more new shows and new movies. We’ve heard you and we’re busy doing something about it. While we won't do away with repeats entirely, our plan is to cut down where we can and bring you more fresh content. We’re also going to help you find more shows you might like, but never knew existed.
Please understand that different channels have different levels of repeats – a kids channel will repeat far more shows than a channel like M-Net. Different channels also cater for our customers on the different DStv packages – DStv Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
We want to help you find new series, new movies and new documentaries and lifestyle shows that you will enjoy watching. We’ll also add a way for you to tell whether a show is new, and whether there are new episodes of your favourite show.
You can go to channel 100 to see a highlights reel, subscribe to our weekly DStv email newsletter, or follow us on Facebook and Twitter to get daily highlights. Keep an eye on our newsletters and social media pages in 2018 for more news about the great entertainment we have in store for you.
Having said that, I truly appreciate you sharing your concern with us. This is one of the best ways to help us improve our products and service.
Kind regards
Dinah
Best regards,