JG
Jonathan G
1 reviews | Active since Jun 2012
28 Jun 2015, 20:20
Repeat, Repeat, Repeat
i think it is time that Multichoice got on the phone to their channel providers and get the to stop running endless repeats. Everything is repeated included shows like deal or nor deal. Some shows being broadcast and now repeated finished being broadcast in their home markets years ago - there must be some new content surely. Please do not write back with stories that is how it happens overseas. It does not. Value for money issues here.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Jun 2015, 11:50Hello jcgill1000,
We understand your concern about repeats, however, repeats are a necessary component in the multi-channel environment, for viewer convenience, as well as due to the manner in which movie rights are secured.
MultiChoice do not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie's license specification.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We understand your concern about repeats, however, repeats are a necessary component in the multi-channel environment, for viewer convenience, as well as due to the manner in which movie rights are secured.
MultiChoice do not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie's license specification.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply29 Jun 2015, 11:50
Official
Hello jcgill1000,
We understand your concern about repeats, however, repeats are a necessary component in the multi-channel environment, for viewer convenience, as well as due to the manner in which movie rights are secured.
MultiChoice do not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie's license specification.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We understand your concern about repeats, however, repeats are a necessary component in the multi-channel environment, for viewer convenience, as well as due to the manner in which movie rights are secured.
MultiChoice do not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie's license specification.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert