Repeat Fails from MultiChoice DSTV

Good day

I’ll like to highlight that this is a repeat complaint about MultiChoice.

I app**** to have DStv ultra decoder fitted at my place of residence but still no service.

Initially:

15 May 2022 at 20:30 in the evening I received these messages at the same time:

“ DStv: JS & MS Rampai is en route to and will be arriving shortly. Please ask your installer for the claim number before granting entry: P4Q9MC”

Then

DStv: Our installer is due to arrive shortly. Please ask them to verify the claim number before granting access.

Then

DStv: Unfortunately the installer was unable to perform your installation as per the agreed date and time. We will contact you to reschedule shortly.

Follow up call was made after my complaint on Hellopeter. The call resulted in no feedback. If I try return and call the number that called me it doesn’t exist.

Now recently on the 24th of May 2022 AT 02:00 AM I received these sms’s from MultiChoice:

DStv: Our installer is due to arrive shortly. Please ask them to verify the claim number before granting access.

And

DStv: Unfortunately the installer was unable to perform your installation as per the agreed date and time. We will contact you to reschedule shortly.

No resolutions to date. Does DStv really have this decoder?