Repayment of money

Item: DStv (MultiChoice)
Rating: 2
Author: Koos E

Multichoice confirms that the money owed to me has been repaid on 25 Nov 15. I still do not have proof of payment nor the money. They prefer to send a email response in stead of phoning me. I HAVE NOT RECEIVED THE MONEY OR THE MAIL WITH PROOF OF PAYMENT. PLEASE PHONE ME ON ***.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

06 Jan 2016, 07:05

Hello Koos Els,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply06 Jan 2016, 07:05

Official