DA
Dawie A

1 reviews | Active since Mar 2010

14 Sept 2021, 12:20

Repairs/poor customer service

Your local service center JJ Electronics is not up to standard, queuing for in excess of 2 hours and no service. Can not join the queue after 16:15 in the afternoon as they say they cannot serve more customers. Decoder broken, cannot watch a subscribed service I pay for and all the helpdesk say is, sorry we hear you. Get a relative to stand in the queue for you. Really, improve your service

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Sept 2021, 12:25
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team