AO
Alberto O
1 reviews | Active since Feb 2014
20 Dec 2015, 17:52
Removal of channel 183
I returned from holiday and discovered that multichoice removed channel 183 from my dstv bouquet. I am on a dstv light and channel 183 was probably the best channel although very repetitive with its programmes. I cannot afford to move to a higher package. Multichoice can't merely send out a communique and expect to receive no complaints from its subscribers. A contract was agreed upon stipulating the channels. Very unhappy client.
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Replies (1)DStv (MultiChoice)'s replyOfficial
21 Dec 2015, 08:02Hello Alfresco,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply21 Dec 2015, 08:02
Official
Hello Alfresco,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
