FA
Fred A
1 reviews | Active since May 2009
12 Dec 2015, 10:58
Removal of Animal Planet Channel 183 from Compact
I am very upset to see that Animal planet channel 183 has been removed from DSTV Compact. This as far as I am concerned is a breach of contract and this must be put back immediately. If its a case of replacing it with the Travel channel they should have first asked us as the clients as I do not want the travel channel in place of the Animal Planet channel. DSTV has the audacity to increase our fees but then totally ignore us their customers and just do as they please. If you as DSTV do not comply then you must reduce our fees accordingly.
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DStv (MultiChoice)'s replyOfficial
12 Dec 2015, 12:18Hello GWShark,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply12 Dec 2015, 12:18
Official
Hello GWShark,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team