RA
Ryan A

1 reviews | Active since Jul 2009

18 Sept 2015, 08:05

Remote Recordings not working again

In June Remote recordings for the Explora never worked for 9 days, in July for 12 days, August for 7 days.<br> Now the first time I want to make use of the service this month it is not working so I don t know how long it has been broken this month but lets call this day 1.<br> <br> See previous reports:<br> http://hellopeter.com/multichoice/complaints/remote-recordings-not-working-***<br> http://hellopeter.com/multichoice/complaints/remote-recordings-not-working-again-***<br> <br> Please help this is incredibly frustrating.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Sept 2015, 08:05
Official
Hello RyanTA,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,