MP
Marinda P
1 reviews | Active since Mar 2010
07 Sept 2015, 09:12
Rekening waarmee ek nie saamstem
24 uur Business \hours"is already expire en nog geen antwoord gekry. Ek kry ook gee state per email soos ek gevra het nie"""
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DStv (MultiChoice)'s replyOfficial
08 Sept 2015, 09:50Hello pretoriusm,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we explained the billing of your account and credited the R23.30 amount on your account. Please be advised that your account is now paid until the 2nd October 2015, your next payment of R675.70 is due on or before the 3rd October 2015.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we explained the billing of your account and credited the R23.30 amount on your account. Please be advised that your account is now paid until the 2nd October 2015, your next payment of R675.70 is due on or before the 3rd October 2015.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
DStv (MultiChoice)'s reply08 Sept 2015, 09:50
Official
Hello pretoriusm,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we explained the billing of your account and credited the R23.30 amount on your account. Please be advised that your account is now paid until the 2nd October 2015, your next payment of R675.70 is due on or before the 3rd October 2015.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we explained the billing of your account and credited the R23.30 amount on your account. Please be advised that your account is now paid until the 2nd October 2015, your next payment of R675.70 is due on or before the 3rd October 2015.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile