1 reviews | Active since Feb 2016
Reimbur*****t for incorrect amounts debited since August 2019.
Good day
I have stated in my previous complaint that I want dstv to reimburse for the financial strain they caused me by debiting my account with unauthorized amount since September 2019 to date. Dstv was in breach of the Debi Check mandate by over charging me and debiting my account in the R1000 regions in Sept, October and November.
I have suffered financially as a result of their *********** IT department, during their migration project in August, that caused my nightmare with this company to date.
They have not responded to my complaint. I plead with Hello Peter to assist in making this company takebrsponsibility of their flops.
The services has been restored (for now), but I'm still not happy with this month's invoice.
They are quick to debit our accounts, but pathetic in providing a superb service for the money they charge us. Call centre's are a nightmare. Stop hiring people from std10, they are useless and clueless.
Disgruntled client since August migration.
Again incompetence, look at your premium history.......
You are the most *********** company I have ever paid my money to.
Let me break it down to you and actually do your job:
Standalone= 359Explora=359Extra view=95Extra view=95
This equals to =908.
Now for September I was debited 1178,WHYYYYYYYYY!!!!!!
October debited 1087, WHY........?????????
I hope now your collections department can apply their brains and credit me the money that is due to me. .
Annoyed
Stanley Pitjeng***
Again incompetence, look at your premium history.......
You are the most *********** company I have ever paid my money to.
Let me break it down to you and actually do your job:
Standalone= 359Explora=359Extra view=95Extra view=95
This equals to =908.
Now for September I was debited 1178,WHYYYYYYYYY!!!!!!
October debited 1087, WHY........?????????
I hope now your collections department can apply their brains and credit me the money that is due to me. .
Annoyed
Stanley Pitjeng***
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team