Reimbur*****t over paid R8100

Smartcard number: ********** 8.

A week ago I wanted to pay Multichouce R900 and ended up paying R9000. I wrote to them and gave all documentations required to get reimbursed R8100. I was promised that the money will be paid within 48 hours. However, 96 hours later I still haven't received my money. I'm tossed from 1 call center agent to another. I've emailed documents to proofofpayment@multi house.co.za, to Princess Mbatha, Phemelo Motaung and ********** But to no response.

I'm truly frustrated by this Companies lack of customer service and concern

Regards, Claudett Shabane ********** 689 Sam Shabane ********** 042