REFUSING TO REFUND ME!!

<p>Called DSTV call centre to cancel today 02 June 2016.</p> <p>Was told that it will oly be cancelled 28 June which is my next payment date.</p> <p>I asked for a refund of the advance subscription paid on 26 May - and was told no refunds - just have to sit on an unused service until 28 June - "that's how the system works"</p> <p>How can this be ethical business? A large corporation insisting on advance payment when starting a service and then refusing to pro-rata refund of the last advance payment when the customer cancels?</p> <p>I've actually stopped using the service for the past month an I am sure DSTV is well aware as they can monitor customer decoders.</p> <p>Witholding refunds for moneys paid without the service being used is like returning an online purchase and being refused a refund - its just not ethical business!</p> <p>Does it take a month for someone at dstv to update a customer record????</p>