MS
Meera S
1 reviews | Active since Dec 2011
13 Aug 2024, 08:44
Refusing to Refund
I have been contacting DSTV since June to credit me for 2 incorrect debit orders. I've called 5 times already. Each time they will listen to the recording and get back to me before CoB. No-one ever calles back. I have escalated to managers (V Zintle, S Matyana & Tumelo) who committed to call back - still nothing.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Aug 2024, 09:26Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply13 Aug 2024, 09:26
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team