kC
kuda C
1 reviews | Active since Mar 2016
30 Mar 2016, 03:04
refunds requests simply ignored
on 6th March i wrote about DSTV simply ignoring my request. 1 week later they attempted to debit my account again but for a different amount, <br> <br> i have not heard any report from written or telephonic about my funds and am just disgusted at their brazen attitude. <br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
01 Apr 2016, 13:37Hello fkchimusoro,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
Thank you for taking our call today , as discussed please send us the relevant documentations. We will have our Finance Department assist urgently and contact you directly with your concerns.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elizabeth
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
Thank you for taking our call today , as discussed please send us the relevant documentations. We will have our Finance Department assist urgently and contact you directly with your concerns.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elizabeth
DStv (MultiChoice)'s reply01 Apr 2016, 13:37
Official
Hello fkchimusoro,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
Thank you for taking our call today , as discussed please send us the relevant documentations. We will have our Finance Department assist urgently and contact you directly with your concerns.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elizabeth
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
Thank you for taking our call today , as discussed please send us the relevant documentations. We will have our Finance Department assist urgently and contact you directly with your concerns.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elizabeth