MM
MABEL M
1 reviews | Active since May 2015
04 May 2015, 15:49
REFUNDS
ON THE 26TH MARCH 2015,MY ACCOUNT WAS SUSPENDED AND I CALL DSTV TO FIND OUT WHATS THE PROBLEM AS I THOUGHT IT WILL GO THROUGH DEBIT ORDER.I WAS TOLD IT NEVER WENT THROUGH SO I PAID THROUGH INTERNET AND EMAILED A PROOF OF PAYMENTS.THIS MONTH APRIL 28TH DEBIT ORDER WENT DOUBLE AND THE EXCUSE WAS I DIDNT PAY FRO THE MARCH MONTH.I SEND THE PROOF AGAIN,FOLLOWED BY NUMEROUS CALL TO TO HELP.<br> <br> EVEN NOW TODAY I WAS TOLD I MUST REVERSE IT FROM MY BANK OF WHICH I CANT DO IT.
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DStv (MultiChoice)'s replyOfficial
07 May 2015, 11:16Hello Molatsmg1,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided, however your keep on cutting. Please refer to your personal e-mail address for further information with regards to your payment complain.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided, however your keep on cutting. Please refer to your personal e-mail address for further information with regards to your payment complain.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
DStv (MultiChoice)'s reply07 May 2015, 11:16
Official
Hello Molatsmg1,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided, however your keep on cutting. Please refer to your personal e-mail address for further information with regards to your payment complain.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided, however your keep on cutting. Please refer to your personal e-mail address for further information with regards to your payment complain.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta