JM
Janet M

1 reviews | Active since Jan 2013

12 Jan 2024, 15:09

Refund still not received, unacceptable.

I have already made a complaint and was promised a refund on the 3rd January and it is now the 12th January and still no refund. Please rectify your error which was first completed on the 30th December apparently the system failed.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jan 2024, 15:28
Official
Hi Janet, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
JM
Janet M's update12 Jan 2024, 15:32
Reviewer Update
I receive the same reply each time, it is an automated reply.