1 reviews | Active since Oct 2014
REFUND PROCESS / PATHETIC SERVICE
<p>I REQUESTED A REFUND ON THE 20TH OF SEP. DSTV INSTEAD CREDITED MY DSTV PROFILE.</p> <p>I PHONED BACK ON THE 4TH OF OCT TO FIND OUT WHATS HAPPENING. SPOKE TO A SENIOR PERSON AND E-MAILED HER MY BANKING DETAILS. NOW I HAVE TO WAIT 14 DAYS FOR A REFUND, WHICH IS DUE TO THEIR MISTAKE. THIS IS THE 3RD TIME I HAVE RECEIVED PATHETIC SERIVE FROM DSTV YET WE PAY A PREIUM PRICE FOR "SERVICE" </p>
Dear Le-Mar
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Le-Mar
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Good day Le-Mar
Thank you for bring this matter to our attention.
Please be advised that we have captured your refund on your account to be paid into your bank account within four to seven working days.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Should you require any additional assistance, please do not hesitate to contact us.
Kind Regards
Rupert
Best regards,
Good day Le-Mar
Thank you for bring this matter to our attention.
Please be advised that we have captured your refund on your account to be paid into your bank account within four to seven working days.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Should you require any additional assistance, please do not hesitate to contact us.
Kind Regards
Rupert
Best regards,