1 reviews | Active since Aug 2016

29 Aug 2016, 12:18

Refund of Subscription fee

<p> I'm struggling no for the whole month of August 2016 to get refunded from Multichoice been been debited after I have cancelled my service in July 2016. When I contact there Finance department they say it was rejected for no reason. They are so pathetic, that they can't even call or email you regarding this issue. Ask to to manager today, not available. Left number by will probably not get a call back or email. </p> <p> </p> <p>Absolute useless!</p> <p> </p> <p>Dstv will never see me again. Internet tv is the way to go.</p> <p> </p> <p>Regards</p> <p>Herman Swart</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Aug 2016, 13:02
Official

Dear Mr Herman Swart

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2016, 08:04
Official

Dear Mr Swart

We have successfully processed and approved your refund.

It takes five to seven days for the funds to reflect in your bank account.

Thank you for taking the time to contact us.

Kind regards

Dinah