MK
Mzuvukile K
1 reviews | Active since Dec 2012
16 Sept 2024, 19:23
Refund not being paid
I mistakenly deposited an amount of R18 000 to my dstv account and I quickly informed them about this error. I was asked for all kinds of documentation which I provided. It's been a month now with no update.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
16 Sept 2024, 21:08Hi Mzuvukile Krwabasini,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Sept 2024, 21:08
Official
Hi Mzuvukile Krwabasini,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
MK
Mzuvukile K's updateReviewer Update
18 Sept 2024, 07:13I want to thank you Hello Peter team as my issue was resolved within 24hrs. Well done guys
MK
Mzuvukile K's update18 Sept 2024, 07:13
Reviewer Update
I want to thank you Hello Peter team as my issue was resolved within 24hrs. Well done guys