RM
Ramaphunye M
1 reviews | Active since Nov 2013
01 Jan 2023, 09:40
Refund in 7 working days
This people tell us to pay as early as possible in December to avoid any problems that we'll encounter during the holidays, but after paying early they still come and debit my account the same funds that was paid earlier and inconvenience me with my holiday plans. Now I'm stranded in another province without petrol money because multichoice just decided to debit an already paid amount of money from my account, and I'm facing a possibility of divorce because I'm ************* to my wife. How can I wait for my own money for 7 working days that I was planning to use for petrol. I'm incurring costs now because I can't move from point A to B due to inconvenience caused by DSTV South Africa.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
01 Jan 2023, 09:44Hi Ramaphunye ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Jan 2023, 09:44
Official
Hi Ramaphunye ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
RM
Ramaphunye M's updateReviewer Update
04 Jan 2023, 14:03I received a call on the first of January 20
23 at around 15h53 from DStv, and they promised me the refund will be ready by Tuesday the third lates, because they understand the situation they put me through. But to my surprise even now I'm not refunded yet. This shows how careless the business is for their customers, they always prefer themselves over everything. My life will never be the same after this fiasco because I'm in this position because of greed from the professional network cable who doesn't give a darm about people life.
23 at around 15h53 from DStv, and they promised me the refund will be ready by Tuesday the third lates, because they understand the situation they put me through. But to my surprise even now I'm not refunded yet. This shows how careless the business is for their customers, they always prefer themselves over everything. My life will never be the same after this fiasco because I'm in this position because of greed from the professional network cable who doesn't give a darm about people life.
RM
Ramaphunye M's update04 Jan 2023, 14:03
Reviewer Update
I received a call on the first of January 20
23 at around 15h53 from DStv, and they promised me the refund will be ready by Tuesday the third lates, because they understand the situation they put me through. But to my surprise even now I'm not refunded yet. This shows how careless the business is for their customers, they always prefer themselves over everything. My life will never be the same after this fiasco because I'm in this position because of greed from the professional network cable who doesn't give a darm about people life.
23 at around 15h53 from DStv, and they promised me the refund will be ready by Tuesday the third lates, because they understand the situation they put me through. But to my surprise even now I'm not refunded yet. This shows how careless the business is for their customers, they always prefer themselves over everything. My life will never be the same after this fiasco because I'm in this position because of greed from the professional network cable who doesn't give a darm about people life.