RS
Rani S
1 reviews | Active since Sept 2015
28 Sept 2015, 18:12
REFUND DUE SINCE APRIL 2015
<br> DSTV ACCOUNT NUMBER : ***0<br> <br> Multichoice has given me the worst possible service in my attempt to get a refund. At one point I was even informed that the 'system' re activated my account? (After I sent all the paperwork to cancel my DSTV). <br> <br> It's almost 5 months and the saga continues. Most recently I was informed that my bank FNB rejected their refund. There is no record of this rejection by the bank.<br> <br> Exasperated!<br> <br>
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
30 Sept 2015, 09:33Hello JAG123,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply30 Sept 2015, 09:33
Official
Hello JAG123,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
