1 reviews | Active since Mar 2009
Refund due
<p>In December I paid my subscription via EFT. On 2 Jan 2017 you collect a debit order payment from my account as well. I called and the fault was confirmed and since then I have been battling to get a refund from you people.</p> <p> </p> <p>You have to pay the money back into the same account you debitted it from but this seems to be impossible for you to grasp or do or understand. The call centre is even more pathetic.</p> <p> </p> <p>Do I have to draw you pictures or how shall we go about this from here?</p>
Dear Ike de Wachter
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Ike de Wachter
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Good day Ms Wechter
Reference is made to our telephonic discussion.
Your request for a refund has been captured. The notification will be sent to you once the refund is paid out.
Thank you for taking your time to contact us.
Best regards
Dinah
Good day Ms Wechter
Reference is made to our telephonic discussion.
Your request for a refund has been captured. The notification will be sent to you once the refund is paid out.
Thank you for taking your time to contact us.
Best regards
Dinah
Good day Ms De Wechter
Thank you for taking our call today.
As discussed, you have received your refund.
Should you require any further assistance, please do notify us.
Kind regards
Dinah
Good day Ms De Wechter
Thank you for taking our call today.
As discussed, you have received your refund.
Should you require any further assistance, please do notify us.
Kind regards
Dinah