Refund and useless call centre.

I want to express my dissatisfaction for your bad service rendered to me and the bad approach in resolving my query.Multichoice is the worst.The call Centre is useless and the consultants are very rude. Yesterday I spend R120 airtime contacting their useless call centre.They informed me they will listen to the previous call I've made and they are looking to it.Now 24 hours already lapsed and they hang phones on my ears when I request to speak to the supervisor or management. I informed them to refund me since I've made payment two days ago and they take me from pillar to post. **** and day light *******. I want my money back .I will not rest till they refund me.