NC
Nedondwe C
1 reviews | Active since Nov 2018
28 May 2020, 12:46
Refund and cancel debit order
Good day I never ask for debit order from multichoice iv ask for refund and then u guys start sending debit to my account and I think now u complicating my life.I saw a message today and I made another payment as I already pay on monday.Could you guys stop complicating my life and do ur things in a right way I'm tired.Please reverse R270 that iv paid today thinking that I ddnt pay.Dont worry iv send statement and proof of payment already
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
28 May 2020, 13:10Hi Nedondwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 May 2020, 13:10
Official
Hi Nedondwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
28 May 2020, 15:10Hi Nedondwe,
Kindly note that a refund journal has already been captured pending central finance approval.
I will try to speed up the process and I will also monitor your account to prevent any future debit orders.
Kind Regards,
Dstv: Hello Peter Team
Kindly note that a refund journal has already been captured pending central finance approval.
I will try to speed up the process and I will also monitor your account to prevent any future debit orders.
Kind Regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 May 2020, 15:10
Official
Hi Nedondwe,
Kindly note that a refund journal has already been captured pending central finance approval.
I will try to speed up the process and I will also monitor your account to prevent any future debit orders.
Kind Regards,
Dstv: Hello Peter Team
Kindly note that a refund journal has already been captured pending central finance approval.
I will try to speed up the process and I will also monitor your account to prevent any future debit orders.
Kind Regards,
Dstv: Hello Peter Team
Best regards,