DM
Derek M
1 reviews | Active since Apr 2011
21 Mar 2015, 20:13
Refund
My payment dates run from the 27th to the 27th and you have been paid and yet you stopped my service. Please refund what you owe me. I do not want to reactivate the service.... don't you understand English I DO NOT WANT TO RE ACTIVATE. Told you I want it cancel as it does not work. And you keep saying I got an outdated decoder every year it's out dated... I can't go out and buy a new R2000 decoder every year. PLEASE REFUND MY 7 DAYS.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
31 Mar 2015, 09:55Hello derek77,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply31 Mar 2015, 09:55
Official
Hello derek77,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,