Refund

Good day I have made a mistake on the 19_12_2020 instead of transferring R450 like I normally do monthly I transferred R4500.00 I then called immediately to get the refund I even went to one of DSTV outlets when I picked up that DSTV call center was giving me a run around so today is the 14th day and your call center is telling me to wait for 7 to 14 days. And their call center is very inconvenient and useless as ever time I did a follow up they seemed clueless on what to do so instead they would give insufficient information. Also I had to sign a debit order authorization form although I'm comfortable with paying via eft as they were saying it's the only way to refund me which is questionable.

I just thought I should share. My contact number is ***.