EP
Emerald P
1 reviews | Active since Mar 2012
04 Apr 2016, 12:26
Refund
I accidentally paid DSTV twice, they confirm the credit on my account, and now they are telling me that I have to 70 workings days for them to process the refund. I have never heard of any company that
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Replies (1)
DStv (MultiChoice)'s replyOfficial
06 Apr 2016, 14:54Hello GEMS123,
We do apologies for the inconvenience you experienced in this regard.
Please advise us by return mail at *** the bank account details that the refund must be deposited into.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
Please advise us by return mail at *** the bank account details that the refund must be deposited into.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply06 Apr 2016, 14:54
Official
Hello GEMS123,
We do apologies for the inconvenience you experienced in this regard.
Please advise us by return mail at *** the bank account details that the refund must be deposited into.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
Please advise us by return mail at *** the bank account details that the refund must be deposited into.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,