Refund

Item: DStv (MultiChoice)
Rating: 2
Author: Morne S

I have cancelled my Mnet 5 months ago and still paying and contacted them then I discovered my refund is much less than it should be further more I must wait 40 days for my money I contacted them on 11.11.2015 spoke to manager then she said she can contact me after 3 days to sort the issue out well I have never seen a organisation as *********** like this

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

16 Nov 2015, 08:46

Hello Morne98123,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,

DStv (MultiChoice)'s reply16 Nov 2015, 08:46

Official

Best regards,

Refund

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