Refund

Im very disappointed at DSTV. I transfared money incorrectly to the account about R2800 on Friday. I have requeated for a refund and sent all my particulars but nothing has been done. I need that money agently and im sick and tired of calling the call center becouse they have been pulling me feom pillar to post. REFUND ME MY MONEY. my account number is ********** 5. Call me ********** 231