NG
Neil G
1 reviews | Active since Sept 2017
11 Sept 2017, 16:08
Refund
HI
This is unacceptable!! I expect my refund this week . This is really just not acceptable. Its the 11th today and I requested a refund on the 2nd of September. Thanks for your help on this but clearly I made the right choice to cancel my DSTV. Find attached documents as requested. This payment was made from my husband's account. He is cc'ed on this emails
Nombulelo Mazibuko assisting us at the moment
I will write a review everyday now till the refund is made
If we call DSTV , we spend hours , if we change packages , it takes hours, they promise activation in 15min, on 15hours later we call again and still no dstv, overall experience is extremely bad
Thanks
Neil
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Sept 2017, 16:20Dear Neil Greyvenstein
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
Best regards,
DStv (MultiChoice)'s reply11 Sept 2017, 16:20
Official
Dear Neil Greyvenstein
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Sept 2017, 16:43Dear Neil Greyvenstein
Apologies for the inconvenience caused.
We confirm your refund of R520.23 has been processed today, the money should be in your account by end of business day tomorrow.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply11 Sept 2017, 16:43
Official
Dear Neil Greyvenstein
Apologies for the inconvenience caused.
We confirm your refund of R520.23 has been processed today, the money should be in your account by end of business day tomorrow.
Regards
Elna
Best regards,