NR
NICOLE R
1 reviews | Active since Oct 2019
22 Nov 2019, 09:54
REF
Please call me, I am very much upset. My case has been escalated last week and I spoke to about 4 managers and they said my account was sorted. This is now the 4th time they cut it this month after not resolving my issue. I cannot explain the frustration I have. I think DStv has horrible service, I paid in full and ive been without DStv most days this month.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Nov 2019, 12:09Hi Nicole Rust,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Nov 2019, 12:09
Official
Hi Nicole Rust,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
25 Nov 2019, 08:47Good day Nicole Rust,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that the account has been activated and the billing was corrected.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv Help Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that the account has been activated and the billing was corrected.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv Help Team
Best regards,
DStv (MultiChoice)'s reply25 Nov 2019, 08:47
Official
Good day Nicole Rust,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that the account has been activated and the billing was corrected.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv Help Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that the account has been activated and the billing was corrected.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv Help Team
Best regards,