Ref *** - Ref ***

To say my experience has been the worst is an understatement. On the 19th of September i paid my subscription into my father's intended for mine. I realised the error and contacted them and spoke to some guy who assured me that he will be able to assist. I sent through the POP and he confirmed receipt even though the payment had not cleared as yet. My services were reinstated and lo and behold the following day, my services were disconnected. And I called again, spoke to another lady, the same process, and I was told the allocation is with their Central Finance team for allocation, which it takes 24,-48 hours, but they've reinstated my services again. Well i can tell you after that, 2 more calls and numerous emails were made to them and nothing has been resolved yet and not even a call from them, it's the 15th of October, and guess what, i keep getting taken from pillar to post. Somehow, my PVR services are no longer active and the amount showing that I owe is more than my normal subscription. Yuuu ai shem I gave DSTV the benefit of the doubt when everyone encouraged cancelling, and my first encounter with an issue with them has been a nightmare