JS
Jacques S

1 reviews | Active since Jun 2017

14 Jun 2017, 14:59

Rediculous phone call

<p>I was just phoned by a call centre agent requesting payment for a service that I havent used in more than 2 years.</p> <p> </p> <p>Dstv does not work if you don't pay. So i stopped paying as I didnt use their service anymore. As I moved house. Now I get a call saying that I owe them R300 odd rand for a service that I didnt use. It is a pay as you use service... If you dont pay... You dont get to use. How they phone me for money for something that I didnt use is laughable and idiotic. Since many people are not using their service they seem desperate to ****** money to regain lost profit. </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Jun 2017, 15:25
Official

Dear Jacques

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv : Hello Peter team

JS
Jacques S's update14 Jun 2017, 19:21
Reviewer Update

Thank you but I seriously douby that I would ever use your servicr after this. It is a pay as you use service. I saw no need to give notice on a service that is supposed to be switched off if I do not pay money to use it the next month.