VG
Vikash G

1 reviews | Active since Jan 2017

04 Jan 2017, 08:30

Rediculous debits still ongoing

<p>I cancelled my DSTV account in April. I was assured that the debit orders would be cancelled. I am still being debited even after complaining numerous times. In November I was told I would be refunded everything shortly. Now I see I have been debited again and still no refund has been paid. This is completely unacceptable.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jan 2017, 08:34
Official

Dear Vikash

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

VG
Vikash G's update04 Jan 2017, 16:19
Reviewer Update

I only received a refund for 1 month when it should have been 8 months (I cancelled in April). Please explain why only 1 month was refunded.