PV
Phila V
1 reviews | Active since Jan 2017
07 Apr 2022, 12:06
RECONNECTION **** - DSTV (MULTICHOICE)
DSTV are probably milking it with their **** called reconnection offer and discounts.
I had unsubscribed for nearly a year an reconnected end of February after I was called by DSTV to reconnect and offered 'discounts' for 3 months. This is a total ****. All there consultants that I spoke to today gave totally different and contradicting information. (Ayanda, Rene and Akhona)
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
07 Apr 2022, 12:15Hi Phila ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 Apr 2022, 12:15
Official
Hi Phila ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 Apr 2022, 18:50Hi Phila,
As per our telephonic conversation, the services on your account have been reconnected.
Please remember to pay R152.80.
Kind regards,
DStv: Hello Peter Team
As per our telephonic conversation, the services on your account have been reconnected.
Please remember to pay R152.80.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Apr 2022, 18:50
Official
Hi Phila,
As per our telephonic conversation, the services on your account have been reconnected.
Please remember to pay R152.80.
Kind regards,
DStv: Hello Peter Team
As per our telephonic conversation, the services on your account have been reconnected.
Please remember to pay R152.80.
Kind regards,
DStv: Hello Peter Team
Best regards,
PV
Phila V's updateReviewer Update
11 Apr 2022, 10:51Dear Ntando
Indeed as per our telephone conversation we agreed that I would pay the balance of R152 on Tuesday the 12, however you have proceeded and disconnected me on Sunday night the 10th/ early on Monday the 11th.
This is absolutely not on, especially after I explained to you the amount of inconsistency I received from your colleagues Akhona, Rene and Ayanda.
I am now suffering for accepting your untruthful offer to reconnect this year in February after I had unsubscribed for nearly a year. The reason I had unsubscribed is purely for such inconsistencies by Multichoice DSTV. The service is so dismal and yes it is a **** to call people lure them with lies just to get them to re-subscribe again.
DSTV IS BAD NEW.
Regards
Phila
***
Indeed as per our telephone conversation we agreed that I would pay the balance of R152 on Tuesday the 12, however you have proceeded and disconnected me on Sunday night the 10th/ early on Monday the 11th.
This is absolutely not on, especially after I explained to you the amount of inconsistency I received from your colleagues Akhona, Rene and Ayanda.
I am now suffering for accepting your untruthful offer to reconnect this year in February after I had unsubscribed for nearly a year. The reason I had unsubscribed is purely for such inconsistencies by Multichoice DSTV. The service is so dismal and yes it is a **** to call people lure them with lies just to get them to re-subscribe again.
DSTV IS BAD NEW.
Regards
Phila
***
PV
Phila V's update11 Apr 2022, 10:51
Reviewer Update
Dear Ntando
Indeed as per our telephone conversation we agreed that I would pay the balance of R152 on Tuesday the 12, however you have proceeded and disconnected me on Sunday night the 10th/ early on Monday the 11th.
This is absolutely not on, especially after I explained to you the amount of inconsistency I received from your colleagues Akhona, Rene and Ayanda.
I am now suffering for accepting your untruthful offer to reconnect this year in February after I had unsubscribed for nearly a year. The reason I had unsubscribed is purely for such inconsistencies by Multichoice DSTV. The service is so dismal and yes it is a **** to call people lure them with lies just to get them to re-subscribe again.
DSTV IS BAD NEW.
Regards
Phila
***
Indeed as per our telephone conversation we agreed that I would pay the balance of R152 on Tuesday the 12, however you have proceeded and disconnected me on Sunday night the 10th/ early on Monday the 11th.
This is absolutely not on, especially after I explained to you the amount of inconsistency I received from your colleagues Akhona, Rene and Ayanda.
I am now suffering for accepting your untruthful offer to reconnect this year in February after I had unsubscribed for nearly a year. The reason I had unsubscribed is purely for such inconsistencies by Multichoice DSTV. The service is so dismal and yes it is a **** to call people lure them with lies just to get them to re-subscribe again.
DSTV IS BAD NEW.
Regards
Phila
***