MM
Mokgaetsi M
1 reviews | Active since Oct 2020
20 Oct 2020, 11:38
Reconnection problem
My service is being disconnected, I have called them 7 times and even went to their walk in center and even sent emails of my proof of payment. It's been a week now and they keep on adding more charges intstead of allocating my payment they tell me different stories each I phone them. Please help I'm so frustrated .
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
20 Oct 2020, 11:45Hi Mokgaetsi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Oct 2020, 11:45
Official
Hi Mokgaetsi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Oct 2020, 16:05Hi Mokgaetsi,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kind note that as per our telephone conversation, please provide us with a proof of payment in a PDF format for us to trace and allocate the payment.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kind note that as per our telephone conversation, please provide us with a proof of payment in a PDF format for us to trace and allocate the payment.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Oct 2020, 16:05
Official
Hi Mokgaetsi,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kind note that as per our telephone conversation, please provide us with a proof of payment in a PDF format for us to trace and allocate the payment.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kind note that as per our telephone conversation, please provide us with a proof of payment in a PDF format for us to trace and allocate the payment.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
21 Oct 2020, 09:01Hi Mokgaetsi,
Kindly note that we still awaiting your proof of payment, for us to trace and allocate the payment and also reconnect your services.
Kind Regards,
DStv: Hello Peter Team
Kindly note that we still awaiting your proof of payment, for us to trace and allocate the payment and also reconnect your services.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 Oct 2020, 09:01
Official
Hi Mokgaetsi,
Kindly note that we still awaiting your proof of payment, for us to trace and allocate the payment and also reconnect your services.
Kind Regards,
DStv: Hello Peter Team
Kindly note that we still awaiting your proof of payment, for us to trace and allocate the payment and also reconnect your services.
Kind Regards,
DStv: Hello Peter Team
Best regards,
MM
Mokgaetsi M's updateReviewer Update
22 Oct 2020, 10:12Thank you DSTV,my service has been reconnected. Thank you Sandile Mathontsi and Khensani for getting back to me. Thank you so much.
MM
Mokgaetsi M's update22 Oct 2020, 10:12
Reviewer Update
Thank you DSTV,my service has been reconnected. Thank you Sandile Mathontsi and Khensani for getting back to me. Thank you so much.