Reconnection fee is a ****

After 2days of not paying your subscription you get reconnection fee or R50 I mean it could funds did not clear as expect plus it's not a debit order you are making eft or direct payment which shouldn't warrant a reconnection fee. This is daylight ******* from multichoice. This why many abandon their accounts this practice makes people to just leave. What is it for to press button reconnect. It should be automated system once payment is loaded activated like sims