CM
Caro M
1 reviews | Active since Dec 2024
02 Dec 2024, 10:01
RECONNECTION FEE ****
i had horrible experience ,,my services have been cancelled for no reason , when i try chaating to them on whatsapp they say i owe R79.00 , MY QUESTION WHAT For because i pay prior and with extra R10.00 then she ssys its October month , send them proof of payment , i did then they ask for nover still R140.00 payed prior , and then they say sorry but with no explanation as to where is the R79.00 coming from. MULTICHOICE IS ****MIN PEOPLE IM NOT THE FIRST CUSTEMER,
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DStv (MultiChoice)'s replyOfficial
02 Dec 2024, 10:05Hi Caro,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Dec 2024, 10:05
Official
Hi Caro,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team