1 reviews | Active since Sept 2017
Reconnection after payment
So I paid my account about 2 hours ago and m still not connected. I downloaded their app to try and reconnect but its such a stupid and useless app. Please reconnect, smart card no: ***. Why make a promise that one can pay n get reconnected immediately when that is not possible. Totally frustrating, n your systems are so poor.
Nthabiseng
Dear Nthabiseng
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Nthabiseng
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Nthabiseng
We apologise for the frustration caused in this regard.
Kindly note your services are active on the DStv Compact package on smartcard number- ***. We have sent signal to the decoder to enable viewing.
Kindly note you are able to clear error codes from your mobile phone as well by dialling *120*68584#.
Thank you for your continuous support.
Kind regards
Lebogang
Best regards,
Dear Nthabiseng
We apologise for the frustration caused in this regard.
Kindly note your services are active on the DStv Compact package on smartcard number- ***. We have sent signal to the decoder to enable viewing.
Kindly note you are able to clear error codes from your mobile phone as well by dialling *120*68584#.
Thank you for your continuous support.
Kind regards
Lebogang
Best regards,