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Nonceba N
1 reviews | Active since Aug 2011
30 Oct 2020, 19:15
Reconnection
I was disconnected, made a payment yesterday. I was told to send proof of payment which I did. But they can't reconnect me . I don't understand. Why have a process of sending proof of payment if you won't reconnect people. I'm not complaining about the consultants. I'm not happy with your processes. They don't make sense
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Oct 2020, 20:16Hi *****ba,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Oct 2020, 20:16
Official
Hi *****ba,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NN
Nonceba N's updateReviewer Update
31 Oct 2020, 09:11I was reconnected thank you.
NN
Nonceba N's update31 Oct 2020, 09:11
Reviewer Update
I was reconnected thank you.