LP
Louis P
1 reviews | Active since Aug 2017
09 Jan 2018, 09:48
Reconnection
Paid what Was required but My account is still not reconnected.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Jan 2018, 12:07Dear Louis
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Jan 2018, 12:07
Official
Dear Louis
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Jan 2018, 12:21Good day Louis Papo
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm the receipt of your payment of R150 paid in to your account on the 8 January 2018. However, the amount received was only sufficient to bring the account to a zero balance.
In order to activate your service, you need to pay an amount of R296.47 for period 11 January 2018 to 27 January 2018.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply11 Jan 2018, 12:21
Official
Good day Louis Papo
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm the receipt of your payment of R150 paid in to your account on the 8 January 2018. However, the amount received was only sufficient to bring the account to a zero balance.
In order to activate your service, you need to pay an amount of R296.47 for period 11 January 2018 to 27 January 2018.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,