Reconnection
I called multi choice a few days ago to have my services reconnected after I haven't had them for 3months. I was told I need to pay 421 in arrears and 591 to be reconnected. This is ridiculous because my husband changed the services on line from premium to compact and we were not using the services for so long so I don't understand why we have to pay so much.
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
27 Sept 2017, 13:53Dear Carol
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Sept 2017, 13:53
Official
Dear Carol
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Sept 2017, 14:20Good day Carol
Thank you for taking the time to contact us.
It was not possible to trace your account with details provided.
Kindly provide us with the DStv customer number or identity number for further assistance.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply27 Sept 2017, 14:20
Official
Good day Carol
Thank you for taking the time to contact us.
It was not possible to trace your account with details provided.
Kindly provide us with the DStv customer number or identity number for further assistance.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
28 Sept 2017, 16:44Good day Carol
It was not possible to get hold of you today and discuss your query telephonically.
Please provide us with your account details for further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply28 Sept 2017, 16:44
Official
Good day Carol
It was not possible to get hold of you today and discuss your query telephonically.
Please provide us with your account details for further assistance.
Kind regards
Dinah
Best regards,