1 reviews | Active since Dec 2016

03 Dec 2016, 19:52

reconnecting dstv

<p>I have just been taken for a ride by DSTV consultant Sabela Habe<br ********** she promised immediate reconnection after payment made and emailed to her. Well i am still not connected and was told on futher investigation it will not happen until payment reflects which would be on Monday. The shadiness that DSTV has reverted to does not surprise me.....anything to get the sales up to the detriment of angry and frustrated customers. I guess they have the luxury to afford this.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Dec 2016, 08:19
Official

Dear Betty Abrahams

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Dec 2016, 11:12
Official

Dear Betty Abrahams

Thank you for taking our call and for bringing this matter to our attention. We have referred your complaint to high management for further investigation. The matter will be dealt with internally.

Apologies for the inconvenience this has caused.

Regards

Elna

Best regards,