NL
Nicholas L
1 reviews | Active since Jul 2020
03 May 2024, 18:03
Reconnecting
I have called dstv call centre more than 10 times and consultants just cut calls if they can’t answer your questions or resolve my query
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 May 2024, 20:26Hi Nicholas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 May 2024, 20:26
Official
Hi Nicholas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
NL
Nicholas L's updateReviewer Update
04 May 2024, 14:01I have cancelled pvr functionality and extra view but I’m been charged more.
I only have one decoder with multi choice but I’m been charged for 3 subscriptions and reconnection fees even though my subscription never cancelled.
You consultants keeps hanging up when I ask about this charges
In total I have called multi choice 15 times now
I only have one decoder with multi choice but I’m been charged for 3 subscriptions and reconnection fees even though my subscription never cancelled.
You consultants keeps hanging up when I ask about this charges
In total I have called multi choice 15 times now
NL
Nicholas L's update04 May 2024, 14:01
Reviewer Update
I have cancelled pvr functionality and extra view but I’m been charged more.
I only have one decoder with multi choice but I’m been charged for 3 subscriptions and reconnection fees even though my subscription never cancelled.
You consultants keeps hanging up when I ask about this charges
In total I have called multi choice 15 times now
I only have one decoder with multi choice but I’m been charged for 3 subscriptions and reconnection fees even though my subscription never cancelled.
You consultants keeps hanging up when I ask about this charges
In total I have called multi choice 15 times now