NM
Nosiviwe M

1 reviews | Active since Aug 2021

10 Jun 2022, 19:35

Reconnect my services

My husband and I have been having endless problems with this company with awful customer service, appalling. No resolution, they just keep asking us to pay money for unknown subscriptions added to our account without out knowledge and consent, we pay the ****** subscriptions to get the services reconnected and a few days later they disconnect us again, the hold time calling their call center is ridiculous and head office is useless, you end up running out of airtime and they never bother calling you back. I WANT THIS SORTED IMMEDIATELY, chowing our money with no resolution is sickening

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jun 2022, 22:46
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team