MM
Maria M

1 reviews | Active since Jan 2015

26 Feb 2015, 07:48

reconnect my services

e saying i owe +R83 then my service was suspended. then i deposited R150 knowing i had to pay R50 reconnection. i got home and the services were back then they were cut off again after a few minutes. tried the sms reset it replies by saying thank you for replying to solidarity for sms's costing R1.50 after 6 or more sms i then tried to call Lebowakgomo branch around 3 calls were unanswered. called the call centre a couple of times was told i owe R 138 by a ivr . i paid in january so why should i pay over double for february

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Feb 2015, 10:00
Official
Hello khajohnna1,

We tried to contact you on your mobile number, however your calls goes to voice mail. Please refer to the e-mail address for information with regards to the status of your account.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com


Regards
Nesta

Best regards,